FAQs

Orders

1. How can I place an order?
You can place an order directly on our website. Simply select the products you want, choose the size and quantity, and click "Add to Cart." Then, follow the instructions to complete your purchase.

2. Can I modify or cancel my order after placing it?
Once your order has been processed, we cannot guarantee changes or cancellations. If you need to make a modification, please contact us as soon as possible at elevateytriunfa@gmail.com, and we will do our best to assist you.

3. How can I track my order?
After your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the carrier's website.

Shipping

4. How long does shipping take?
Shipping within the United States takes 3 to 5 business days. International shipping takes 7 to 15 business days, depending on the destination.

5. Do you ship internationally?
Yes, we ship internationally. Delivery times may vary depending on the destination country.

Returns & Exchanges

6. What is your return policy?
We accept returns within 30 days of receiving your order. Items must be in their original condition, unworn, with all tags attached. Please refer to our Shipping & Returns page for more details.

7. How do I return an item?
To initiate a return, please email us at elevateytriunfa@gmail.com with your order number and the reason for the return. We will provide detailed instructions on how to return the product.

8. Can I exchange a product?
To exchange a product, please follow the return process and place a new order for the item you desire.

Contact

9. How can I contact you if I have more questions?
If you have a question that wasn't answered here, please feel free to contact us at elevateytriunfa@gmail.com. We are here to help.